Maintenance Supervisor

Position Brief –Maintenance Supervisor

Are you hardworking? Do you like a fast-paced, exciting environment? Are you a problem solver? If you are looking for a career with a company that rewards boldness and perseverance, this is the job for you. As a Maintenance Supervisor, your primary role will be leading various maintenance processes and performing maintenance services for our luxury apartment community. You will be responsible for managing successful completion of service requests, unit turns, preventative maintenance, and other functions throughout the property. We believe that there is a solution to every problem and that maintenance plays one of the most critical roles in the success of our properties.

About Optima

Optima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building and managing striking urban and suburban luxury residential communities. From the beginning, we aimed to reinvent housing by integrating the functions involved in new construction within one company. We control and execute every aspect of the process in-house – development, architecture, construction, sales and management – for a dynamic system that offers greater focus and fluidity. We are committed to delivering extraordinary living through design, innovation, sustainability and management.

What You'll Do

• Oversee and monitor maintenance needs of the property and grounds including amenity areas and ensure all repairs and services are completed correctly and on schedule.
• Identify potential problems and develop response plans using creative solutions for complex technical problems.
• Manage ongoing preventative maintenance with the team to ensure the property remains in top condition.
• Oversee customer service and resident relations for Maintenance to ensure customer satisfaction.
• Assist the Maintenance Manager in planning, monitoring, and evaluating team results which may include scheduling and assigning work responsibilities to meet shift requirements.
• Ensure all reporting guidelines are completed within relation to work orders including quality of work and timelines.
• Assess repair needs and estimated time for repair, including evaluating problems to determine whether or not professional assistance is required, when required obtain bids.
• Monitor the functions of service contractors and building repair and maintenance contractors.
• Perform general carpentry, electrical, HVAC and plumbing repairs and ensuring accuracy for team members completing these tasks.
• Request purchase materials, tools, and supplies needed for a job in accordance with purchasing policy while adequately maintaining inventory of parts and materials.
• Manage the shop and storage areas including inventory records.
• Prepare and implement training and safety standards Oversee and communicate with property ownership on renovations, construction, installation, and preventative maintenance of equipment.
• Assist in development of maintenance budget and capital budget.
• Responsible for monitoring maintenance expenses on a monthly basis to ensure compliance within budget objectives.

What You'll Need

• At least 3 years of maintenance experience onsite at a luxury residential property.
• Thorough knowledge of preparing for resident move ins and outs, as well as general repair skills
• Physical capacity to lift 100 lbs., including lifting and moving packages
• High school diploma or GED.
• General maintenance knowledge in plumbing, HVAC, electrical, drywall and appliance repair
• A current and valid driver’s license
• Availability to work a flexible schedule to include weekends, evenings, and holidays

What Will Set You Apart

• HVAC Certification
• Property management experience.
• Outgoing and positive attitude with exceptional customer service skills.
• Strong communication and people skills.
• Ability to work independently, expertly, and to multi-task
• Reliable and responsive with a strong work ethic
• Proven leadership, planning and organizational skills
• Effective at setting priorities and managing competing demands

Benefits and Perks

• Pay range $28-$30/hr. plus bonuses
• Competitive benefits and great perks make a huge difference; we get that, so you’ll get them too. Team Members receive a competitive 401k match, paid parental leave, paid time off, and a 100% company paid medical plan option. At Optima, we believe benefits should be meaningful and a part of what makes us great! 
• Come as you are! At Optima we celebrate diversity and are committed to creating an inclusive environment for all team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other legally-protected characteristics

Optima does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Optima team members or the Optima people experience team. No placement fees will be paid to any 3rd party unless such a request has been made by the Optima people experience team.